Privacy Policy

Information we collect

When you contact us or request membership updates, we may collect your name, email address, mobile number, city or province, inquiry category, and message. Our hosting and security systems may also record basic technical information such as IP address, browser type, and access time.

How we use information

• Respond to product, membership, distribution, partnership, and general inquiries.
• Share confirmed HA-Plus information that you specifically requested.
• Protect the website, prevent abuse, and maintain reliable service.
• Meet legal, regulatory, accounting, or security obligations when applicable.

Sharing and selling

HA-Plus does not sell personal information. Information may be handled by trusted hosting, email, security, or professional-service providers only as needed to operate the website or respond to you, and may be disclosed when required by law.

Retention and protection

We keep inquiry information only as long as reasonably needed for the purpose for which it was collected, legitimate business records, or legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask to access, correct, or delete information you submitted, subject to applicable law and necessary recordkeeping. You may also ask us to stop sending non-essential follow-up messages.

Contact

For a privacy request, email support@ha-plus.net. Please do not send sensitive health, financial, or identity documents through the public inquiry form.